SERVICES

  • Private Sector Consulting 
  • Change Management Practises
  • Casino Operations
  • Hotel Operations – All Aspects
  • Business Planning
  • Project Development
  • Provision of Proxy Betting Solution – GameTrac Platform
  • Digital & Social Casino Games Development – RubieCon
  • BlockChain Deployment Advice
  • Advice to Government Agencies 
  • Feasibility and Impact Studies 
  • Market Research and Strategic Development Planning
  • Executive Search and Management Placement
  • Bespoke Training Programs

TRANSFORMATIONAL CHANGE MANAGEMENT PRACTISES

We review all key elements of the Casino Operation and any requested ancillary or support departments such as VIP Services, Hosts, Cage, Security, Surveillance, Food and Beverage etc. Using a Balanced Scorecard Perspective (Harvard school of Business) as a framework when reviewing the operation proves invaluable in executing transformational change, planning, organization and implementation. Transformation change in the work place is a planning process by way of developing a [strategic] plan for modifying an enterprise’s business processes through an ongoing best business practice change management execution of all reviewed policies, procedures, and processes to move the organization from an “as is” state to a “to be” state. This procedure has delivered numerous benefits to our clients by way of leveraging improvements through a structured process and framework.

HOTEL CASINO MANAGEMENT & TURNKEY OPERATIONS

EPA provides international expertise in hotel and casino operations, finance, casino promotions, international marketing, food and beverage operations, retail, training, surveillance and security. In the process, we adopt a cross-cultural management style that is tailored to each facility.
EPA are able to provide turnkey solutions having had extensive hands-on experience in all aspects of gaming operations. EPA has been directly involved in the opening of many new gaming locations throughout the world.

PRIVATE SECTOR CONSULTING

EPA offers initiating and operating services either in a consultancy capacity or as a full-time manager. EPA will advise on the implementation of gaming (land based, digital, social) operations as well as the legal and financial aspects governing the establishment of a new facility.

ADVICE TO GOVERNMENT AGENCIES

EPA acts as a liaison between the private sector and government agencies in areas pertaining to gaming operations and in relation to Government aspirations, especially in the tourism industry. In this capacity, EPA ensures that the policies and procedures governing newly introduced gaming facilities are in line with Government policies, interests and regulations.

EXECUTIVE SEARCH & MANAGEMENT PLACEMENT

With an extensive background in the gaming industry spanning seven continents as former managers and senior executives, EPA are able to perceive the correct understanding of that much needed accurate blend of management skills and personnel placements needed to ensure your harmonious and efficient gaming operation.

DIGITAL CASINO MANAGEMENT & TURNKEY OPERATIONS

EPA has studied the online market in depth since late 1996. Our focus is based entirely upon providing new and existing online gaming operators with specialised services associated with the provision of Casino Management Services, Player Development through good customer support services, the introduction of CRM and VIP programs designed to increase player loyalty. 
We aim to improve bottom line profits by ensuring that the correct risk management procedures are in place and applied to the game rules and limits offered. 
We believe that with our experience and complete understanding of knowing players needs and wants we greatly increase the range and impact of the gaming related services we are able to provide to our clients.
Your players will receive the very best in casino management and customer support services. We pride ourselves on our flexibility and willingness to get the job done

FEASIBILITY STUDIES

EPA have delivered feasibility studies for large and small groups throughout SE Asia as well as other international markets. EPA’s studies are frequently used in bank financing, RFP submissions, and public forums such as gaming commission hearings. In evaluating a market, EPA first looks at historical market performance and past property performance (if available). EPA then compares that with proprietary and public data from similar markets. EPA conducts an in-depth analysis of both existing and potential competition, giving it a detailed understanding of the competitive pressures in the market. Finally, EPA applies proven methodologies to forecast revenues and expenses.