Change Management

Once engaged, our team will review all key elements of the Casino Operation and any requested ancillary or support departments such as VIP Services, Hosts, Cage, Security, Surveillance, Food and Beverage etc. Using a “Balanced Scorecard Perspective”(Harvard school of Business) as a framework when reviewing the operation has proved invaluable in clients prior executions of transformational change, planning, organization and implementation / execution in the workplace. Transformation change in the work place is a planning process by way of developing a [strategic] plan for modifying an enterprise’s business processes through an ongoing best business practice change management execution of all reviewed policies, procedures, and processes to move the organization from an “as is” state to a “to be” state. Time and time again this procedure has delivered numerous benefits by way of leveraging improvements through a structured process and framework.